The compliance challenge
Food safety culture is now an explicit requirement across GFSI-recognised standards, and it is one of the harder clauses to evidence. Sites are expected to define, plan, measure and improve culture — not simply state that it matters.
Culture activity that is not measured, or that consists only of posters, generally attracts findings.
About this service
Culture work starts with an assessment of current attitudes, behaviours and systems, using staff surveys, observation and record review across shifts and levels.
From that baseline, a documented culture plan is built with objectives, activities, responsibilities, measures and a review cycle — providing the evidence auditors look for and, more importantly, driving real behaviour change.
Scope of support
- Food safety culture assessment and baseline survey
- Behavioural observation across shifts and departments
- Leadership and management commitment activities
- Documented culture plan with objectives and measures
- Communication strategies and feedback channels
- Training and engagement activities
- Reward, recognition and accountability approaches
- Culture KPIs and measurement methods
- Reassessment and trend reporting
- Management review integration
- Evidence pack for certification audits
How the consultancy works
- 1
Baseline assessment
Survey, observe and review to establish where culture currently sits.
- 2
Analysis
Identify strengths, risks and the behaviours that matter most.
- 3
Plan
Set objectives, activities, owners, measures and timeframes.
- 4
Deliver
Run engagement, communication and training activities.
- 5
Measure
Track KPIs and gather evidence of change.
- 6
Review
Reassess, report to management review and update the plan.
Relevant standards
- BRCGS food safety and quality culture requirements
- FSSC 22000 food safety culture additional requirement
- SQF food safety culture requirements
Who this suits
- Sites with culture-related audit findings
- Businesses certifying for the first time under a standard requiring a culture plan
- Sites with recurring behavioural non-conformances
- Multi-shift operations with inconsistent practice
Compliance and operational benefits
- A measurable culture plan that satisfies standard requirements
- Objective baseline and trend data
- Improved reporting of issues by frontline staff
- Evidence ready for certification audits